It’s official – C10 is one of worst bus routes

Official Transport for London figures obtained by local London Assembly Member Valerie Shawcross AM have revealed that route C10 – from Canada Water to Victoria, features highly on TfL’s league tables of poor reliability and high complaint numbers.

Since the beginning of this financial year, the C10 has received the second highest number of passenger complaints about poor performance and overcrowding. The same route is also London’s tenth worst performing in terms of reliability in relation to scheduled timetables.

Val Shawcross AM said ‘The C10 is a key route for the area it serves particularly the Rotherhithe area, and it’s not good enough that we are putting up with a service that performs so badly. I’ve recently met with the new operators for the C10 who tell me that they will be working to resolve difficulties on the route and make it more reliable.’

She added ‘I’d be interested to hear passengers views on how these improvements take effect over the next few months – please get in touch and let me know.’

          ENDS

 Notes:

 ·        The text of Val’s written questions to the Mayor on this are reprinted below:

Bus Route Performances 2

Question No: 3376 / 2009

Valerie Shawcross

Please list the ten bus routes which are most often complained about by passengers to TfL/The Mayor or via Assembly members for overcrowding and poor performance.

Answer from the Mayor:

The table below shows the routes with the highest number of passenger complaints about overcrowding or poor performance received by TfL in the eight months since the start of this financial year.  In each case TfL is working with the relevant operator to identify solutions to the performance difficulties which exist. 

Bus Route Performances 3

Question No: 3377 / 2009

Valerie Shawcross

Please list in order the 10 worst routes for reliability performance against scheduled timetable, according to the most recent data.

Answer from the Mayor:

This is set out below.  In each case TfL is working with the relevant operator to identify solutions to the performance difficulties which exist.  A number of routes have been affected by road works which are due to finish soon, particularly so in the case of route R70.